FAQ (Products)

 

Can the Vitamins and Oil Be Sold Separately?

You now have the option to purchase the Donna's Recipe Set (Vitamins & Oil) or the Strength Oil and Hair Vitamin Gummies by itself.   

Does Donna's Recipe work for all hair types and genders?

Donna's Recipe does not discriminate :)  It works on ALL hair types and both men and women.

How long does the supply last?

The vitamins are 60 gummies (serving size of 2) with 30 day supply.  The Strength Oil should last approximately 30 days with consistent use.  You only need to apply oil to scalp so a little goes a long way.

 

How many ounces is the Strength Hair Oil?

The oil is 50 ml which is 1.7oz. Oil should be applied directly to the scalp.  A little goes a long way and should last approximately 30 days.

Will the Biotin work for me if I'm taking other medications?

Make sure you check with your doctor or healthcare physician before taking any additional supplement if you are taking other medications or have questions.

Will Biotin make me breakout?

With Biotin, you have to make sure you are drinking a lot of water.  It is recommended to drink at least half of your body weight in ounces (example: you weigh 150, you should drink 75 oz. of water in a day).  Discontinue or do not use of any supplement that you are allergic or have a reaction to.

Do you ship outside of US?

We ship worldwide.  However, some places are restricting shipments due to COVID.  Check your location about shipments from other countries.

How can I share pictures my hair progress?

Sure! You can DM Donna on instagram @DonnasRecipe or email Donna at Donna@DonnasRecipe.com

Can I sign up for a subscription to stay consistent?

Yes, we have a subscription program and you can log in to your account to pause or cancel subscription at anytime. Make sure you create an account so you can manage your subscription.  Any questions regarding your subscription, you can email us at care@donnasrecipe.com

I want to give this as a gift.  How do I make sure set box isn't with a label on it?

  We will place your box in a protected packaging so the box is nice to deliver as a gift.  You can also leave a note in checkout to the person you are gifting.

How long will it take to receive order?

Standard shipping is expected 12-14 business days (weekends are not counted in the 12-14 business days). Expedited is expected between 1-3 business days. Expedited is not a guarantee delivery due to carrier delays from labor shortage. Our top priority is to ensure you receive your order as soon as possible.  Please allow for a few days delay for COVID due to short staff with mail carrier, etc.

 

How will order be shipped?

We work with all carriers and select best carrier for delivery to your area.  Orders outside of US may be from DHL, UPS OR FEDEX (depending on which carrier is best for your area)